Privacy Policy

1. Introduction

At eSIM0, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

2.1 Personal Information

• Email address
• Name (if provided)
• Payment information (processed securely by our payment providers)
• Device information (IMEI, device model for eSIM compatibility)

2.2 Usage Data

• Data usage statistics
• Connection logs
• IP addresses
• Browser type and version
• Pages visited and time spent on our website

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our eSIM services
• Processing your transactions and sending purchase confirmations
• Sending you eSIM activation instructions and QR codes
• Providing customer support
• Improving our services and user experience
• Sending promotional communications (with your consent)
• Detecting and preventing fraud

4. Data Sharing and Disclosure

We may share your information with:

• Network Operators: To provide you with mobile data services
• Payment Processors: To process your payments securely
• Service Providers: Who assist us in operating our platform
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure storage of personal data
• Regular security audits
• Access controls and authentication

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. For more information, please see our Cookie Policy.

8. Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. Transaction records are typically kept for 7 years for accounting purposes.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: