Terms and Conditions
Last updated: November 29, 2025
1. Acceptance of Terms
By accessing and using eSIM0 services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.
2. Service Description
eSIM0 provides digital eSIM data plans for international travelers. Our service allows you to purchase and activate mobile data plans for various destinations worldwide without the need for physical SIM cards.
3. Device Compatibility
You are responsible for ensuring that your device is eSIM-compatible and unlocked before purchasing our services. eSIM0 is not responsible for compatibility issues or device-related problems.
4. Purchase and Payment
- All purchases are final and non-refundable unless otherwise stated in our Refund Policy
- Prices are displayed in USD and may vary by destination
- Payment must be completed before eSIM activation
- We accept major credit cards and other payment methods as displayed at checkout
5. eSIM Activation and Usage
Upon successful payment, you will receive an email with QR code and activation instructions. The eSIM must be activated within the validity period specified in your plan. Data usage is subject to fair use policies and network availability.
6. Data Plans and Validity
- Data plans are valid for the number of days specified at the time of purchase
- Validity period starts from the moment of first connection to the network
- Unused data does not roll over and expires at the end of the validity period
- Top-up options may be available for certain plans
7. Network Coverage
We partner with local network operators to provide coverage. While we strive to ensure reliable service, network availability and speed may vary depending on location, network congestion, and other factors beyond our control.
8. Prohibited Uses
You agree not to use our services for:
- Illegal activities or purposes
- Spamming, phishing, or distributing malware
- Reselling or commercial redistribution of services
- Excessive data usage that may impact network performance for other users
9. Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
10. Limitation of Liability
eSIM0 shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service. Our total liability shall not exceed the amount paid for the specific service in question.
11. Customer Support
We provide customer support via email and chat. Support hours and response times may vary. We will make reasonable efforts to assist you with any issues related to our services.
12. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified terms.
13. Governing Law
These terms shall be governed by and construed in accordance with applicable international laws. Any disputes shall be resolved through arbitration or in the courts of the jurisdiction where eSIM0 is registered.
14. Contact Information
For questions about these Terms and Conditions, please contact us at:
Email: support@esim0.com
We aim to respond within 24-48 hours

eSIM0 App
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